Members of the U.S. Federation of Worker Cooperatives and the Canadian Worker Co-operative Federation get a 50% discount on all offerings except the Participatory Management Certificate in partnership with Rutgers University, which members can access at a 15% discount. Email for U.S. code or for the Canadian code.


Democratic Management Skills Check-Up

A free assessment of your democratic management skills, conducted through a 60-minute webinar offered the third Thursday of each quarter in 2019.


June 13, September 12, December 12


9:00-10:00 PST / 12:00-1:00 EST



Each webinar in this series is taught by a manager of a successful employee-owned company who speaks from their direct experience. 

Building Trust In Your Organization and with Each Other

Taught by ownership culture expert Linshuang Lu of Praxis Consulting Group, this webinar provides a deep dive on workplace trust, which contributes to developing a positive work environment, effective collaboration, and participation in decision-making. Building Trust: In Your Organization and With Each Other will explore the concept of trust, how it is developed, and how to strengthen trust within your organization.

Human Resources Quick Tips Series

Sometimes certain skills are not needed—until an issue arises. Join us for these two webinars on quick tips for hiring the best candidates, bringing them onto the team, and responding when things go awry.  Learn practical ideas from a seasoned HR pro, Jen Briggs, and gain on-demand tools for when you need them.  

September 11 | Hiring For Mindset Fit: Recruiting and Interviewing Aligned Candidates 

Feel stuck when writing a job posting?  Learn how to create a reliable framework for interviewing, advertising, and crafting your job descriptions so that new workers can seamlessly opt-in to your organization and culture. This webinar will also help you prepare your interview team to determine who makes decisions and how.

September 25 | Orienting New Workers: Beyond the Basics, Toward Citizenship

How do you set new workers up for success?  Certainly you will share the basic requirements of the job, including regulatory matters. But beyond that, you also want to invite them into your workplace norms, company history, and how the business makes money.  Set up new workers not just to do their job well, but lay the groundwork for their full citizenship in your company.

Building Trust

Date: July 24

Time: 9:00-10:15 PST / 12:00-1:15 EST

Cost: $48


Hiring For Mindset Fit

Date: September 11

Time: 9:00-10:15 PST / 12:00-1:15 EST

Cost: $48


Orienting New Workers

Date: September 25

Time: 9:00-10:15 PST / 12:00-1:15 EST

Cost: $48



Successful companies need to be agile, and successful managers know that the more employees are engaged, the faster they can respond and pivot to meet changing conditions. More and more companies are seeking to create a participatory work environment and an organizational culture where managers willingly share information, encourage employees to think and act like owners, empower employees to be more accountable, and involve employees in decision-making. Yet most managers are not sure how to do this. 

Upon completion of this certificate program, business owners and managers will understand and use:

  • Open book management tools and techniques to communicate critical financial metrics and engage employees in tracking them, including how and when to include employees in critical business decisions; 

  • Strategic thinking and decision-making tools and techniques that invite broad participation and account for multiple stakeholders; and

  • High-performance human resource tools and techniques to enhance employee engagement, improve performance, develop effective communication skills, and promote leadership development.


October 7 – 11, 2019


The Heldrich Hotel and
Conference Center
New Brunswick, NJ 08901


$2,500 *
Early bird registration by July 30, 2019,
receives a 15% discount: $2,125  

* Inquire here for scholarship and
discount opportunities for group registration.


Interested in OTHER webinars and courses IN 2019? Leave your information!

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What Works Webinar Series

Our 2018 webinars were on three topics: Finance, Governance, and HR.


Opening the Books, Closing the Circle  May 23, June 6, June 20  (Past)
In this series, Jen Briggs (formerly of New Belgium) simplifies Open Book Management in stages.  Participants walk away with practical tools for building a financial score card, a business literacy checklist and a company wide training plan.

How Ready Are You for Open Book Management?  July 18 (Past)
Jen Briggs walks you through an assessment tool to help align you and your leadership team on what numbers to share with members.

It’s Like Magic: A Financial Report Template that Gets People Engaged  August 1 (Past)
Joe Marraffino of the Democracy at Work Institute demonstrates a visual tool you can use to input numbers, print out trends and better prepare workers to engage in strategic decision making.


Assessing Your Threats Using These Easy Tools  August 15 (Past)
John McNamara (formerly of Union Cab) shares easy tools to prepare managers and board members for strategic decision making.

Creating Strategy Collaboratively  August 29 (Past)
John McNamara shares ways to productively engage members in mapping your company's strategic direction.

Who Gets to Decide What? Create Clarity with Decision Zones  September 26 (Past)
Jen Briggs shares a best-practice mapping tool to clarify who makes what decision and why:  board, manager, owner or ‘shop floor’ worker. 

Membership Defined: Balancing Rights and Responsibilities  October 10 (Past)
Jen Briggs lays out a model set of rights and responsibilities and a template for you to use in your workplace to help build and strengthen your ownership culture.

Who Needs a Work Plan?  October 24 (Past)
Anne Reynolds (formerly of University of Wisconsin Center for Cooperatives), together with a worker-owner from Cooperative Care, shares a model management work plan, built out of a challenging management transition.

Human resources

Hire Carefully, Fire Quickly, Support Intensively: Lessons Learned the Hard Way  November 7 (Past)
Joseph Tuck (formerly of Alvarado Street Bakery) reflects on how they made “every mistake possible” to arrive at some of the very best practices in working with people.

Welcome On-board! On-boarding Tales From the Field  November 14 (Past)
Learn strategies to recruit and orient workers to become owners from Teresa Mansell, Founding Mother of ChildSpace.